Communicating nowadays is like tiptoeing through a minefield.
Words have been the chief medium of communication since shortly after our ancestors crawled out of the primordial ooze. We’ve witnessed a revolution in the last decade in how those words are delivered, and email, text, and social media have changed the way humans interact.
These new forms are:
- Instantaneous: Our phones and computers are constantly beeping for attention. We are expected to reply to messages immediately, so taking time to carefully craft a response is a luxury. In addition to editing our own words, we have to watch out for auto correct. This feature can change the message without our even noticing before our flying fingers press “send.”
- Informal: You would never start a formal business letter without the salutation, “Dear So-and-So.” Now you wouldn’t begin an email with the word “Dear”…
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